Governing board roles
Holding to account: how to conduct a courageous conversation
This bitesize module will take you through how to prepare and will give you some simple strategies for ensuring that you stay in control and emerge with outcomes that will benefit the school or trust’s pupils.
E-learning
04/04/2021
At a glance
- Study time: 15 minutes
You will cover
- when a courageous conversation is needed
- what planning is needed prior to undertaking a courageous conversation
- how to deal with defensiveness and denial
- what to do after a courageous conversation has taken place
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Module description
In your governance role, have you ever come across an issue or situation where you have had to gird your loins because in addressing it, you anticipate that the conversation that needs to take place might be difficult? By preparing and thinking through how the conversation may play out will give you the confidence to approach the issue in a measured and professional manner.